1. Review the HCAPHS survey document.
2. Choose one of the questions on the survey and research an intervention to improve patient satisfaction on that question.
3. find an article for your solution (Do NOT include “increased staffing” as your solution.)
4. write a video presentation describing a systems-based solution, according to the research not more than 5 minutes and state the author first name, year of publication and the journal title.
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