Need 2+ pages with 3 references cited in apa format – no plagiarism-

Pick ONE situation and respond to the discussion questions. 

Situation:

Kate Essex is the supervisor of the customer service representative group for Enovelty.com, a manufacturer of novelty items. This group spends its workday answering calls from and sometimes placing calls to customers to assist in solving a variety of issues about orders previously placed with the company. The company has a rule that personal phone calls are allowed only during breaks. Essex is assigned to monitor each representative on the phone for 15 minutes a day as part of her regular job tasks. The representatives are aware that Essex will be monitoring them, and customers are immediately informed of this when they begin their calls. Essex begins to monitor James Olsen and finds that he is on a personal call regarding his sick child. Olsen is not on break. 

Discussion Questions 

1. What should Essex do? 

2. What, if any, ethical principles help guide decision making in this situation? 

3. What management practices should be in place to ensure proper behavior without violating individual “rights” ?

4. Apply the normative theories of business ethics to this situation. 

Place your order
(550 words)

Approximate price: $22

Calculate the price of your order

550 words
We'll send you the first draft for approval by September 11, 2018 at 10:52 AM
Total price:
$26
The price is based on these factors:
Academic level
Number of pages
Urgency
Basic features
  • Free title page and bibliography
  • Unlimited revisions
  • Plagiarism-free guarantee
  • Money-back guarantee
  • 24/7 support
On-demand options
  • Writer’s samples
  • Part-by-part delivery
  • Overnight delivery
  • Copies of used sources
  • Expert Proofreading
Paper format
  • 275 words per page
  • 12 pt Arial/Times New Roman
  • Double line spacing
  • Any citation style (APA, MLA, Chicago/Turabian, Harvard)

Our guarantees

Delivering a high-quality product at a reasonable price is not enough anymore.
That’s why we have developed 5 beneficial guarantees that will make your experience with our service enjoyable, easy, and safe.

Money-back guarantee

You have to be 100% sure of the quality of your product to give a money-back guarantee. This describes us perfectly. Make sure that this guarantee is totally transparent.

Read more

Zero-plagiarism guarantee

Each paper is composed from scratch, according to your instructions. It is then checked by our plagiarism-detection software. There is no gap where plagiarism could squeeze in.

Read more

Free-revision policy

Thanks to our free revisions, there is no way for you to be unsatisfied. We will work on your paper until you are completely happy with the result.

Read more

Privacy policy

Your email is safe, as we store it according to international data protection rules. Your bank details are secure, as we use only reliable payment systems.

Read more

Fair-cooperation guarantee

By sending us your money, you buy the service we provide. Check out our terms and conditions if you prefer business talks to be laid out in official language.

Read more